Municipal Service Center
Come visit us!
The Municipal Service Center (MSC) is dedicated to maintaining the City’s infrastructure which includes landscaping, streets, water distribution, wastewater collection, as well as maintenance of City fleet.

Services We Provide
Our administrative team is here to assist the public with requests for maintenance or repair of City infrastructure. We assist in creating work orders for staff to perform maintenance and dispatch staff during critical times including storms and emergencies.
Fleet and Facilities
Our fleet team provides preventative maintenance and repair for the CIty's 228 vehicles and 500 pieces of equipment to ensure reliable and safe operations. Fleet also maintains a Compressed Natural Gas (CNG) fueling station, which helps keep air air cleaner by providing fuel that emits fewer air emissions than gasoline. One-third of our fleet runs on alternative fuel, furthering the City's commitment to reduce ozone-forming tailpipe emissions.
Our Landscape team provides landscape maintenance at City facilities, medians, and parkways across the City. This includes irrigation, tree maintenance, overseeing landscape contract maintenance, and a weed abatement program. We also remove graffiti from public and private property (when visible from the public right-of-way).
Our Street Maintenance team maintains street infrastructure, which includes roadways, street signs, concrete sidewalks, curbs and gutters, and storm drains. Street sweeping is contracted through Athens Services.
Our Wastewater Team provides a safe and reliable wastewater collection system. The wastewater collection infrastructure runs an ongoing cleaning cycle with over 503 miles of wastewater collection mains, 8,300 utility access holes, and 35,000 connections maintained from the west end of Newbury Park all the way to North Ranch in Westlake Village.
The Water Team is responsible for the operation and maintenance of the City's water storage and distribution system. This includes the operation of 16 reservoir storage facilities, 16 pump stations, and 3 groundwater wells. The City of Thousand Oaks is one of three water purveyors that provides drinking water within City limits.
Come visit us!
Join us at Public Works Week!
During the third week of May, the Municipal Service Center hosts tours to celebrate Public Works Week, where children and adults are invited to tour our facility and learn more about the work we do to help maintain the infrastructure of the City.
Next year, the event will be held on May 20 & 21, 2025! Stay tuned on this page to learn more as we approach the event.
Contact us
1993 Rancho Conejo Road
Thousand Oaks, 91320
Office Hours:
Monday through Thursday
6:30 am- 5:00 pm
(805) 449-2499
Graffiti Hotline:
(805) 449-2488
After Hour Emergencies
Water or Wastewater:
(805) 432- 7078
Street or Landscape:
(805) 432-7075