Programs and Services

File a Claim

For persons wishing to file a claim against the City, a General Claim Form must be completed and submitted to the City Clerk Department by email at cityclerk@toaks.org or delivered at the following address:


City of Thousand Oaks

City Clerk Department

2100 E. Thousand Oaks Blvd.

Thousand Oaks, CA 91362


The City is prohibited from providing you with legal advice.


The California Government Code beginning with Section 900 concerns claims against public entities. Please note the following:


Claims relating to causes of action for death or injury to a person or damage to personal property or growing crops must be presented to the City no later than six months after the incident date.


Claims relating to any cause of action other than those for death or injury to a person or damage to personal property must be presented no later than one year after the incident date (California Government Code Section 911.2).


Once claims are received by City Clerk Department, claims are referred for recommendation to the City's administrator of Liability Claims - George Hills Company. Your claim form is generally your only opportunity to present information you wish the City to consider. George Hills Company makes a recommendation to the City based upon the information obtained and the laws of California.


The City must act within forty-five days after you submit your claim (California Government Code Section 911.6). If the City fails to act within forty-five days, the claim is deemed to have been denied as a matter of law (California Government Code Section 911.6).

Claims

City Hall Hours

aerial view of City Hall

City Hall Hours


Monday to Thursday

7:30 am to 5:00 pm


Alternate Fridays

8:00 am to 5:00 pm


City Hall is closed alternate Fridays.


2100 Thousand Oaks Blvd.

Thousand Oaks, CA 91362