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Code Compliance

The Code Compliance Division is responsible for enforcement of the Municipal Code including zoning/land use, property maintenance, oak tree/landmark tree conservation, abandoned and inoperable vehicles on private property, and substandard housing.

The Code Compliance Program’s goal is to draw property owners’ attention to code violations that could have a negative impact on their property, neighborhood, or city. Through voluntary compliance and a spirit of personal responsibility for our community, this program helps to maintain Thousand Oaks' quality of life.

The benefits of properly maintained private property range from an enhanced image of the community to increased property values. Each of us, as citizens and/or property owners, owe it to ourselves and our neighbors to maintain our homes and businesses in a manner that benefits the City’s overall appearance. Common Code violations include:


  • Property Maintenance: Neglected, overgrown, or lack of landscape; neglected, deteriorated, unpainted, or unfinished structures without a building permit; inoperative vehicles on private property; auto repair in front yards; home-based businesses; debris, solid waste, green waste, machinery stored or kept in yard areas; polluted water.
  • Building/Housing: Sub-standard housing conditions; building modifications without required permit/approval (e.g., garage conversion, room addition, re-roofing).
  • Other Violations: Violation of zoning conditions; signs, banners, or other advertisements displayed without a permit; distributing handbills; unauthorized pruning/removals of oak and landmark trees.

Suspected VIOLATIONS


Code violations can exist in any neighborhood. Usually, these conditions have not been corrected because a property owner is unaware of a code violation or is unable to make the necessary repairs. The reporting party will be required to provide their name, address, telephone number, the address or location of the complaint, and a description of the problem. All complaints will be kept confidential, subject to existing law. We are not able to accept anonymous complaints.


How to File a Complaint

To report suspected violations, a code compliance complaint may be submitted through the following options:


• Online. You can create an account for updates or submit other issues anonymously. Please note that anonymous code-related requests/complaints will not be investigated.

• Phone: (805) 449-2300 Code Compliance Main Line

• Mail: Complaint Form


Frequently Asked Questions

Can I make an anonymous complaint?

When can I expect Code Compliance to take action?

Will I be contacted with the case status?

What does Code Compliance do when a violation is found?

Does Code Compliance investigate mold-related complaints?

Where are my property lines?

Where do I report an abandoned/inoperable vehicle parked on the street?

I am being illegally evicted from where I am currently residing. Can the City help me?

I received an Administrative Citation, what do I do?

Other Useful Contacts

Thousand Oaks Municipal Code

City Hall Entrance